Stonewater is a leading social housing provider

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Report a repair

See how to report a repair to us, your responsibilities, and what to expect when we carry out your repair.

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Estate services

See information on your estate services, including grounds maintenance and cleaning, and how to report any issues to us.

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Health and safety

Find out how you can keep your home and family safe and see our responsibilities for looking after your home.

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See all information for customers

Read the latest e-newsletter

Here to Help is your quarterly customer newsletter, packed full of useful stories and info about your home and your community. Read the latest edition.

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Hot topics

Customer Service Centre update

We'll be available from 8am to 6pm on Tuesday 15 October, and 9am to 5pm on Thursday 17 October. Outside of these hours, you can report emergencies on 01202 319119 or manage your home through MyHome.

Go to MyHome

Customer census

From September 2024 we’ll be sending all of our customers a census to fill out, to make sure we have all the up-to-date information about you and your household.

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