Supporting you
From essential IT skills training to advice and support with managing your money, we do more than provide homes.
A place to call home
We’re one of the UK’s largest social housing providers, guided by our vision to be the most trusted, inspiring and sustainable provider of affordable homes.
Quick links
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Report a repair
See how to report a repair to us, your responsibilities, and what to expect when we carry out your repair.
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Paying your rent
Find out how to pay your rent, what it covers, and what support may be available if you are struggling.
Hot topics
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Changes to our customer service opening hours
To help us be there when you need us most, from 1 November 2026, our customer service opening hours will change to 8:30am - 5pm Monday to Friday.
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Latest podcast out now!
Listen to On the Air Episode 6 to find out how rural areas can remain sustainable, thriving places where local people can live and work.
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Allpay is changing
The Allpay app and payment portals closed on 11 May 2026. You can continue paying your rent digitally by downloading the new app or by using the new web portal.
Log in to MyHome
Manage your home 24 hours a day, 7 days a week with MyHome.
- Report a repair
- Pay your rent
- Contact us
- Check your account statement
- See your grounds maintenance schedule
MyHome is available on the web or via the app.
Latest news
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Reaction to the Autumn Budget 2026
Jonathan Layzell says the announcements provide welcome support for customers, but leaves the sector needing clarity on key policy items.
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New Group Directors strengthen Operations
Two new Group Directors have been appointed by Stonewater, one of the UK’s leading social housing providers, who will shape and strengthen customer-focused services for communities across the country.
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Stonewater welcomes new Chair
Angus Michie has officially started his tenure as Chair of Stonewater at a significant moment for the leading affordable housing provider.
Customer hubb
See what’s happening where you live, find job opportunities, shape our services, and connect with your neighbours – all in one place!
Visit the hubb
