Skip to content

Our Privacy Policy, terms of use and Cookies Policy explain how we manage the details you provide us with when you contact us. 

By contacting us by phone, email or contact form, we'll assume you are OK with these measures.

Before contacting us, have you looked at our most popular pages?

You might be able to find the information you’re looking for.

For customers

    General enquiries

    Email or call us for general customer enquiries. Don't forget, you can use MyHome online or on the app to report repairs (including heating and hot water).

    Get in touch

    Make a complaint

    Find out how to make a formal complaint. You can also see our guide to making a complaint.

    Learn more

    Tell us your views

    Listening to your views helps us shape services and ensures we’re providing value for money.

    Share your feedback

For journalists and businesses

    Media enquiries

    Our leadership team is available for interview now. Get in touch and view our media pack.

    Get in touch

    Business enquiries

    To talk to us about working together or another business matter, please use our email form.

    Get in touch

    Land and development enquiries

    We are always looking for new land and development opportunities. If you have one you’d like to speak to us about, please email us at construction@stonewater.org

For MPs

    MP enquiries

    For enquiries on behalf of your constituents, please email stakeholdercontact@stonewater.org and we’ll aim to respond to you within 2 working days.

Social media

    Connect with us

    Connect with us on Facebook, Instagram, LinkedIn and YouTube.

    Our social media