You can follow, like or subscribe to our social media channels to see our latest news and updates and get in touch with us. Just click on the place you want to connect with us to get started.
Remember to read our social media house rules (at the bottom of this page).
We’re happy to help in any way we can, and we look forward to hearing from you.
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Follow us on Facebook for customer updates or to get in touch. |
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Follow our Instagram channel for customer updates. Please note - we are unable to respond to direct messages on this channel. |
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Connect with us on LinkedIn to stay up to date with business news and what it’s like to work at Stonewater. Please note - we are unable to respond to direct messages on this channel. |
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YouTubeCheck out our YouTube channel for videos about your home and some of the projects we’ve been involved with. |
Social media house rules
We want everyone to feel comfortable and confident interacting online, and we expect users to treat us and each other with mutual respect.
The following social media guidelines help to provide a safe, high-quality social media environment for everyone. Please take a moment to read them.
Read the house rules
- Be kind and polite. We're all in this together to create a considerate and welcoming environment.
- Be constructive rather than negative. We're big on customer involvement at Stonewater and we want to work with you to improve our services.
- Remember you are wholly responsible for any content you post - including content that you choose to share - so choose wisely.
- We will remove, block, ban and/or report users who communicate with us in a way that is:
- Unlawful, libellous, defamatory, abusive, threatening, harmful, obscene, profane, disruptive, sexually oriented or racially offensive
- Deceptive or misleading
- Infringing or violating someone else’s rights
- Spam - You must also comply with each social media platform’s own Terms of Use, as well as our house rules.
We are committed to delivering a high standard of service for our customers, but also take the welfare of our employees very seriously. We will protect our employees from any form of unacceptable behaviour from any followers, customers or the general public.
This includes naming staff online, or posting their address, picture or other identifying details. We reserve the right to delete any such comments and block or ban those who post them.
If you do not wish to comply with our social media house rules, you must not post or comment on any of our social media channels. By using our social media channels, you accept and agree to abide by our rules.
Stonewater is active on the following social media channels:
- YouTube
Our social media channels are monitored from 8am - 8pm, Monday to Friday, and 9am - 1pm on Saturday. We will try to respond to your enquiries as soon as possible but please be aware it may take a little longer outside these hours.
For more information about how and why we use social media, read our Social Media Policy.
Other ways to get in touch
We love to hear from you on our social media channels, but for a more private conversation there are lots of ways to contact us.
Get in touch