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A service charge is the amount you pay (if applicable) for the delivery of services in communal areas.
This may include things like cleaning, lighting, secure door entry, grounds maintenance, and the cost of managing these. For some customers, it might also include things like heating the inside of your home if you do not have an individual supply.
The amount charged depends on the services provided to your home and wider scheme.
Check out our video and service charge guides below for more detailed information on how your service charges work.
- Guide to service charges for leaseholders Download464.48 KB
- Easy read service charges A-Z for leaseholders Download2.35 MB
- Guide to service charges for tenants Download497.61 KB
- Easy read service charges A-Z for tenants Download2.30 MB
- Guide to estate charges Download403.42 KB
- Easy read estate charges A-Z for freeholders Download1.19 MB
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