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Installing security and privacy measures

Under the terms of your tenancy agreement, you can install CCTV and video doorbells if they do not overlook any of your neighbours’ homes. Learn more.

If you rent with us, you might be wondering whether you can install CCTV, video doorbells, and other privacy measures. Read on to learn more.

If you have a question that isn’t covered on this page, please get in touch.

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Can I install CCTV on my property?

If CCTV is covering your own property for safety and not overlooking anyone of your neighbours' gardens or homes, then you are allowed to install it.

To check that your CCTV is within the legal parameters, get in touch with your local Police Community Support Officer and ask them to check for you. Please note that if you breach this guideline, we will ask you to remove the CCTV.

If you are installing CCTV because you are experiencing anti-social behaviour, please get in touch with us so that we can help.

Can I install a video doorbell?

You can fit a video doorbell if it only views your property/land and is does not overlook any of your neighbours’ gardens, homes or any communal area.

You will need to be careful as many video doorbells have a reach of 9m+ and so are likely breach the guideline.

Please consider the reach of your video doorbell before you install one. If you breach the guideline, we will ask you to remove the doorbell.

Can I put a lock on a communal gate?

Yes - you can put a lock on a communal gate as long as you:

  • Speak to all your neighbours who share the gate and everyone is in agreement
  • Use a lock with a code so that we still have access
  • Ensure bin men have access

Please note that if the above steps are not met, we will need to remove the lock.

You will need to contact us to tell us of the code for the lock.

Got a question about permissions?

If you can’t find the answer to your question, get in touch. We’re here to help.

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Close-up of person pressing a Ring doorbell with in-built camera