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Customers

Everything you need to know - from paying your rent, to booking repairs, to sharing feedback.

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Whether you rent or own your Stonewater home, find out how to report repairs and maintenance, pay your rent, understand service charges and more.

If you need some support - from managing your money to reporting anti-social behaviour - we’re on hand.

There are also lots of ways get involved with our work and shape our services. From surveys to our Scrutiny Panel, there are opportunities for everyone.

Our customer commitments

Our customer commitments set out the service you can expect from us, helping to make sure that every interaction with us is a positive one.

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Your e-newsletter

Here to Help is your quarterly customer newsletter, packed full of useful stories and info about your home and your community.

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Investing in our homes, communities and customers

As one of the UK's leading social housing providers, we're continuously reinvesting in our properties, communities, and services. Learn more about the difference we make.

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